Simple Clean Pro Privacy Policy

This Privacy Policy explains how Simple Clean Pro (hereinafter referred to as the "App") collects, uses, stores, and protects the information you generate when using our services. By downloading, installing, or using this App, you acknowledge that you have read, understood, and agreed to this policy in its entirety. We will strictly comply with relevant laws and regulations and implement security measures to protect your information.

Information We Collect

We only collect information necessary to provide and optimize the App's services. We use de-identification and other technical measures to ensure that this data cannot be directly linked to your personal identity to the greatest extent possible.

Device Information

To ensure the proper functioning of this App and optimize your service experience, we may automatically collect the following technical information about your device:

Hardware Information: Device model, processor model, memory capacity, battery capacity, screen size, and resolution.

System Information: Operating system version, language settings, region settings, and time zone.

Identifiers: Android ID, IP address.

Please note that we never collect biometric data, sensitive health information, or other information that is strictly restricted by laws and regulations.

Usage Information

When you use the cleanup feature of this app, we collect the following information through public system interfaces:

Stored file information: The path and size of cached files, but we never read the specific contents of any files.

Operation logs: Information about the time you use the app, the number of items cleaned, and the amount of freed storage space.

All operation logs are anonymized and cannot be linked to your personal identity.

Permission Request and Usage

To implement its features, this app may request the following permissions. You can disable these permissions at any time in your device settings, but this may affect the functionality of the corresponding features:

Storage read and write permissions: This permission is only requested when you actively trigger the cleanup feature. This permission is used to scan and delete junk files on your phone.

Notification read permissions: This permission is used to clean the notification bar. Disabling this permission will affect this functionality.

Optional User Feedback

If you choose to submit feedback, bug reports, or feature suggestions, we may collect the following information:

Feedback content: Details of the issue you describe or the feature suggestion you make.

Contact information: Contact information you voluntarily provide. Device Status Information: When you submit an error report, it may include information such as device model, operating system version, and error code.

Use of Information

The information we collect is used only for the following purposes, and is based on the lawful basis specified by relevant laws and regulations:

Implementing Core Service Functions

Scanning your phone for junk files and other items, and generating cleaning recommendations.

Detecting and disabling unnecessary background processes.

Analyzing your usage habits.

Optimizing the Service Experience

Measuring the usage rate of each feature to understand user needs for different features, allowing for improvements and optimization.

Adapting the app to ensure compatibility and stability across different device models and operating systems.

Ensuring Service Security

Analyzing abnormal usage and device information to detect malware interfering with the app's normal operation or attempting to illegally access user information, ensuring your safety.

Analyzing the information in error reports to fix app vulnerabilities and improve app stability and security.

Responding to User Feedback

Using your feedback to address your concerns or improve the app based on your feature suggestions. If you provide contact information, we will inform you of the outcome or provide further details of the issue after your feedback is processed.

Information Sharing

We strictly limit the scope of information sharing and will not share your information with any third party except in the following circumstances:

Service Providers

To enable certain features of this app or provide related services, we may share necessary information with the following types of service providers:

Cloud Service Providers: We will store anonymized operation logs and other information on their servers solely for service stability analysis and data backup. We will enter into strict data processing agreements with these providers, requiring them to process information only in accordance with our instructions and to implement the same security measures as we do.

Advertising Service Providers: We will only share device identifiers (such as the Android ID) with them to display personalized ads. You can opt out of receiving personalized ads by selecting "Opt-out of interest-based ads" or "Opt-out of ads personalization" in your device settings.

Legal and Regulatory Requirements

In the following circumstances, we may provide necessary information to relevant authorities as required by laws and regulations or as directed by the relevant authorities:

To comply with applicable laws, regulations, court decisions, or administrative orders.

To protect the legitimate rights and interests of us or others, such as investigating fraud or suspected criminal activity.

Mergers, Acquisitions, or Asset Transfers

In the event of a corporate merger, acquisition, or asset transfer, your information may be transferred as part of our assets. We will notify you before any transfer and ensure that the receiving party continues to protect your information in accordance with this Policy.

Your Rights

Pursuant to relevant laws and regulations, you have the following rights:

Right of Access: You have the right to review the personal information we collect about you, including device information and usage information.

Right of Correction: If you believe the information we collect about you is inaccurate, you may submit a correction request.

Right of Deletion: You may request that we delete your personal information in the following circumstances:

(i) The purpose for which we collected the information has been achieved and the information is no longer necessary.

(ii) You withdraw your authorization for the collection and use of the information.

(iii) Our processing of the information violates laws and regulations.

We will process your request as soon as possible, unless otherwise required by law or regulation (e.g., retaining the information to defend against legal proceedings). Right to Data Portability: You have the right to request that we provide your personal information (such as device model, operation logs, etc.) in a structured, commonly used, and machine-readable format (such as CSV format), and to transfer this information to other data processors.

Right to Object: You have the right to object to our processing of your information based on legitimate interests. We will evaluate your objection and, if we determine that further processing is unnecessary, we will cease processing the relevant information.

Right to Be Informed: You have the right to be informed of the categories of personal information we collect, the sources of that information, the purposes for which it is used, and the third parties with whom it is shared.

Opt-Out: We are committed not to sell your personal information. Regarding the sharing of information with advertising providers, you can opt out of receiving personalized ads based on your information by selecting Settings, and we will stop sharing that information with those providers.

How to Exercise Your Rights: You can email [email protected] and we will process your request as soon as possible.

Data Security and Storage

We retain your personal information for the purposes outlined in this Privacy Statement, unless otherwise required by law or permitted by law (such as tax or accounting requirements). We will not retain your personal information beyond the period outlined in this Privacy Statement for any purpose. When there is no longer a legitimate business need to process this information, we will delete or anonymize it. If the information cannot be processed immediately, such as due to backup archives, it will be securely stored and isolated until deletion is possible.

To protect the personal information we process, we implement reasonable and appropriate technical and organizational security measures. For example, information is transmitted using industry-standard encryption methods, stored information (particularly contact information) is encrypted, and access is restricted to authorized personnel after multiple verification steps. We also regularly review system security, fix vulnerabilities, update protection policies, and back up encrypted data. However, it should be noted that electronic transmission over the Internet and information storage technology is not completely secure. We cannot guarantee complete protection against intrusion by hackers or other unauthorized third parties. Therefore, you transmit personal information to our services at your own risk and should use the services in a secure environment.

Third-Party Services

This application does use third-party services, which may collect information that can be used to identify you. Information collected by third-party SDKs is managed by the providers of those SDKs, and we have no control over such third parties. Links to the privacy policies of third-party service providers used in this application:

1.1. For Advertising:

We use your Android Advertising Identifier to provide you with a customized ad experience. This is used exclusively for advertising and analytics.

Google Admob: https://transparency.google/our-policies/product-terms/google-admob/

Facebook: https://www.facebook.com/about/privacy

Pangle: https://www.pangleglobal.com/privacy

Topon: https://www.toponad.com/en/privacy-policy

1.2. Analytics:

We also use analytics tools from partners. These are not linked to personally identifiable information or any persistent device identifiers.

Google Play Services: https://policies.google.com/privacy?hl=en

Firebase: https://firebase.google.com/support/privacy/

Policy Updates

We may update this policy based on changes in laws and regulations, adjustments to service features, and other considerations.

Continued use of this app will be deemed your agreement to the revised policy. If you disagree, you may cease using the app.

If you have any questions, complaints, or suggestions regarding this policy or information handling, please contact us via the following methods:

Email: [email protected]